For the third consecutive year, Quicken Loans took the top spot in J.D. Power’s mortgage servicer customer satisfaction survey. Compared to last year, however, it didn’t come easy as competition heightened.
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Mortgage servicers who invest in one particular overlooked area can recapture their investment as well as increase profits and raise customer satisfaction, according to the newest J.D. Power 2016 Primary Mortgage Servicer Satisfaction Study. This study contradicts many in the mortgage service industry. Are you one of them?
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The solutions that offer so much promise also open up the possibility of 24/7 availability. The mission of many in our industry is satisfying consumer demand, and understandably so. But we should be careful. Sometimes consumers are ridiculous and unreasonable. Sometimes meeting their demands comes at too high a price.
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Auction.com takes a multi-channel approach to marketing foreclosure properties, which means sellers get a broad, global pool of potential buyers. The Auction.com website boasts more than 4 million active users and more than 300,000 unique visitors each week.
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According to Harvard University’s Joint Center for Housing Studies, the supply gap in 2015 was 400,000 units. Of course, that leads to price inflation on rental rates for existing units as well as driving developers to build. But today’s construction isn’t necessarily providing for all of tomorrow’s renters.
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Being creative, thinking outside the box, and working with partners who can provide customized solutions such as outsourcing non-core functions offshore to capitalize on the highly educated work force, lower salary requirements, and ability to work shifts around the clock, can really be a productivity and expense game-changer.
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As one of his last housing accomplishments before he leaves office, President Obama signed H.R. 3700 into law on Friday, which will dramatically improve long-fought restrictions on Federal Housing Administration financing for condominiums. Meanwhile, 2.8 million borrowers should be thanking Brexit right now for their positive financial situation.
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